Zwilling J.A. Henckels, LLC (“Henckels”) warrants to the initial purchaser that Henckels products will be free of defects in material and workmanship from the date of purchase for as long as said purchaser owns the product. This warranty applies only to products that were purchased in the United States from HENCKELS or a Henckels authorized seller located in the United States, unless otherwise prohibited by law. Henckels products are legitimately sold only by authorized sellers that are required to follow Henckels' policies, procedures, and quality control standards. Henckels reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites. This warranty does not cover any defects due to normal wear and tear, damage due to misuse or abuse, alteration to the product, negligence, or any damage resulting from use other than the intended purpose of the item.

If your Henckels product is damaged and qualifies for this limited warranty, Henckels will provide a replacement of the same item whenever possible. In cases where the item is no longer available or out of stock, we reserve the right to replace it with a comparable item of equivalent quality and value. Please note that Henckels reserves the right to decline replacements for items that are determined to be undamaged due to normal wear and tear.